Yup, still obsessing about the AT&T “valued customer” “upgrade” from a T68i (Mercedes) to a T226 (Yugo). Called AT&T yesterday and talked to a pretty stressed-out customer service rep. Basically the script as of yesterday is (paraphrasing here): “We sent you the T226 to enable you to get access to all of our fabulous new technologies, but you don’t have to use it. You can still use the T68i, but you won’t get the new technologies.”
“New technologies” is kind of a cute way to put the fact that future coverage build-out will happen on a band my phone can’t use.
Since I didn’t feel like being a raging asshole to the guy, no T616 for me. At this point I’m pretty much sure I’m going to switch providers, but it’s probably a good idea to call them back and let them know that.
Then today I got a phone call from SonyEricsson, asking me to return the T68i. Told them that, no, I’m not going to do that, but they can have the POS T226 if they want. No, they don’t want the T226, and I don’t actually have to send the T68i back. Expressed my displeasure with the “upgrade” program, which diatribe it sounded like the phone rep had heard before.
Both reps I talked to seemed really stressed out, even to the point where the AT&T rep’s voice literally started quivering when I told him that I was not pleased about getting a non-Bluetooth phone. Sucks to be on the receiving end of customer push-back stemming from idiotic corporate decisions, so I was nice to both of the reps.
Music: “Heartland” by The Sisters Of Mercy [Opens in iTunes]
Posted Thursday, 11 March, 2004 by Nic Lindh
Another book roundup, including some stellar athletes and soldiers, what might be the most jaded, soul-weary protagonist ever, and some grimdark fantasy.
The Internet is getting creepy, and Nic is breaking out his tinfoil hat after newspaper paywalls push him over the edge.
Nic is tired of tech sites obsessing over Apple’s financials and business strategy. So very tired.
Nic reads a book about the processed food industry and is incensed.
Computers are complicated. This brings out the irrational in people.
Nic proposes the loan word Rechthaberei be incorporated into American English.
The Core Dump is back! Books were read during the hiatus. Includes The Coldest Winter, Oh, Myyy!, Tough Sh*t, The Revolution Was Televised, The Rook, Mr. Penumbra’s 24 Hour Bookstore, Gun Machine, Fortress Frontier, Standing in Another Man’s Grave, and The Memory of Light.
This site will return in February.
From a true patriot to a world-weary detective, a dead god, and a civilization about to sublime from the galaxy, this book roundup spans the gamut. Includes Where Men Win Glory, Wild, Inside the Box, The Black Box, Three Parts Dead, Red Country, and The Hydrogen Sonata.
Springsteen gives a concert in Phoenix. It’s fantastic.