The Core Dump

The Core Dump is the personal blog of Nic Lindh, a Swedish-American pixel-pusher living in Phoenix, Arizona.

[By Nic Lindh on Tuesday, 24 February 2004]

We don’t support that

Achingly true tell-all article in Salon about the miserable hell that is technical phone support. [Reading full article requires sitting through soul-stealing interstitial ad.]

Learn to recognize the punter, the gifter, and the reformatter. Learn why their incompetence is actually a quite rational survival strategy. Learn the business reasons why technical phone support will never do anything but stink.

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