Achingly true tell-all article in Salon about the miserable hell that is technical phone support. [Reading full article requires sitting through soul-stealing interstitial ad.]
Learn to recognize the punter, the gifter, and the reformatter. Learn why their incompetence is actually a quite rational survival strategy. Learn the business reasons why technical phone support will never do anything but stink.
Music: Stream from Secret Agent
Is there reason to upgrade from a 3 to a 5?
After all these years, Nic still can’t understand the American attitude to healthcare.
A sci-fi and fantasy heavy installment that includes The Valedictorian of Being Dead, The Mastermind, Broadsword Calling Danny Boy, Tiamat’s Wrath, The Raven Tower, The Liberation, The Light Brigade and Cryptonomicon.
Includes The Incomplete Book of Running, Aching God, The Murderbot Diaries, Lies Sleeping, The Consuming Fire, and Rendezvous with Rama.
Did you know Las Vegas is kind of nutty?